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Create Support Ticket

How to create customer support ticket for a quick resolution of your query

Updated over 4 months ago

At Compass, we strive to deliver a superior experience to all our users at all times. However, we understand that at times, the users may be left with unanswered questions or are simply not sure about what to do next. The Compass customer support team is available to resolve all such queries and issues that the customers are facing.

How to Create a Customer Support Ticket?

1. Navigate to the in-app resource centre.

2. Go to Home --> Raise A Support Ticket.

3. Fill out the form on the new tickets creation page and submit it.

Users can also email cs@giift.com with the details of their query/issue for a swift resolution.

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