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Hidden Plans
Updated over 9 months ago

What is a Hidden Plan?

A Hidden Plan is a Plan which is not visible to the mobile user.

Why do we need the feature?

  • Often, organizations have complex structures to calculate incentives for their users, factoring in various KPIs.

  • In such a scenario, the incentives for different KPIs are calculated in separate Plans and then added up to get the final incentive.

  • It makes sense to show the end user only the final Plan with the total incentive and the individual incentives from each vertical, but the Plans used for internal calculations for these verticals need not be shown to the users. For E.g. - A user’s incentive may be the summation of rewards based on a logic for his Achievement % and a different logic for his Efficiency %. Here one may not want to show the user how they are incentivized based on their Achievement and Efficiency %. Here, these Plans can be hidden.

  • Such Plans need to be hidden from the users, so that the users are not bothered with unwanted information and an overload of Plans.

  • No data from a hidden Plan is shown to the users, but views will still be generated even for hidden Plans, so that the outputs can be used for creating a cascade if needed.

Workflow / Using the feature

  • Hiding Plans is pretty straight forward. When setting up a Plan, come to the 3rd tab - settings.

  • At the bottom of this page is a checkbox to hide a Plan.

  • If the box is checked, the Plan will be hidden, else it will be visible to the relevant users on the application.

User Interface

  • Please note that it is not possible to hide/unhide a Plan after it has been published.

  • The changes can only be made if the Plan has not been published yet.

Analytics

  • How long it takes for people to interact with the feature for the first time, measure of ease of use and adaptability

    • Fairly simple to understand, self explanatory verbatim on the UI

  • How often feature is being used

    • Used frequently for internal calculation for complex incentive structures

  • How long users spend interacting with the feature

    • Minimal time, oly need to check/uncheck

  • Abandonment rate

    • None, often used

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